Our Privacy Policy 

Bill's Army and Navy Store has created this Privacy Policy to inform you of the information gathering and dissemination practices for this Web site, www.billsarmynavy.com. Bill's Army and Navy Store, which operates this Web site agrees to notify you of:

  • What personally identifiable information of yours is collected through this Web site.
  • How the information is used.
  • With whom the information may be shared.
  • The kind of security procedures that are in place to protect that information.
  • How you can correct any inaccuracies in the information.

If you have questions or concerns regarding this statement, you should contact us by email at info@billsarmynavy.com or by phone at 973.467.0086.

Entering www.billsarmynavy.com
Using Cookies
Internet Explorer 6.0 cookies settings
Opening a www.billsarmynavy.com account
Ordering from www.billsarmynavy.com
Corrections to your Account
Receiving Promotions
Customer Service
E-mail to a Friend
Customer Service
Our Third Party Relationships
Security Policy
Questions about our Policies

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Entering www.billsarmynavy.com

Your IP address, browser and reference site domain name are logged every time you visit our site. This data is used strictly for the analysis of load information and maximizing the efficiency of our servers. Except as provided in this privacy policy, we will not share this data with anyone in any way.

Subject to the terms and conditions of this Privacy Policy, any communication or material you transmit or post to this Web Site by email or otherwise, including any data, questions, comments, or suggestions (other than personally identifiable information which will be treated in accordance with this privacy policy), is and will be treated as non-confidential and non-proprietary and anything you transmit or post may be used by us and our affiliates for any purpose, including without limitation, reproduction, disclosure, transmission, publication, broadcast, and posting. We are free to use any ideas, concepts, know-how, or techniques contained in any communication or material that you send to this Web Site for any purpose whatsoever including, but not limited to, developing, manufacturing and marketing products using such information.

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Using Cookies

"Cookies" are files stored on your computer's hard drive by your browser. These cookies help us identify our account holders and optimize their shopping experience. They do not include any data that will identify you personally. They will, however, allow you to use some specialized www.billsarmynavy.com features, such as login to your account. Cookies also allow us to hold selections in your shopping cart when you leave our site without checking out for a certain period of time. Most browsers accept cookies automatically, but allow you to disable them if you wish. We do not use cookies to store any of your personal or financial information on your computer.

We recognize that you have a choice to refuse cookies. If you wish to purchase from our site, you must accept the cookie so that we can securely process your order.

For our customers using Internet Explorer 6.0

If you are shopping on billsarmynavy.com using Internet Explorer 6.0 and are having difficulty accessing the site, please check your privacy settings in your browser and set them to "Medium". If you do not wish to change your privacy settings to "Medium" and you are currently using the "Medium High" or "High" settings, you may choose to override your current cookie handling practices for individual sites that you specify, including billsarmynavy.com. Please Click Here for instructions on how to override your normal cookie handling practices. As always, you can come into our store in Short Hills, NJ for your shopping needs.

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Opening a www.billsarmynavy.com account

We require your name, billing address, shipping address, email address and telephone number to open an account for you. Except as provided in this privacy policy, this account data is never shared with anyone in any way without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)

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Ordering from www.billsarmynavy.com

When you order from www.billsarmynavy.com, we need your name, email address, shipping/billing address and credit card number/expiration date. We use this data to process your order, ship it and send you order and shipping confirmations via email. Except as provided in this privacy policy, we will not sell, rent, or disclose this data to any third party without your consent. (However, we will cooperate fully should a situation arise where we are required by law or requested by a law enforcement agency to provide information about a customer.)

From time to time, we use the purchases you make to customize our product recommendations. We also track customer traffic patterns and site usage. Traffic and usage data is used only to improve our site's design and provide our customers with a fulfilling shopping experience.

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Corrections to your Account

You can correct our update account data by clicking on "Account" button in the Shop area and submitting the corrected information with the box "Update Customer Record With This Information" checked. If you have any questions or concerns about correcting or updating your Account, please contact us.

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Receiving Promotions

From time to time, we may contact you about sales, special offers and new site features if you agreed to be included in our email lists when you completed a purchase transaction with us. To customize the information you want to receive from us, simply sign on and select the specific information you wish to receive. To cancel our free emails, you can unclick the "I would like to receive emails about special promotions" box each time you make a purchase. You can also respond to any promotional email we send you, placing "REMOVE" in your subject line to discontinue email service. You can also send an email by completing the Customer Feedback Form in the Helpdesk section or call us at 973.467.0086 and inform us that you want to unsubscribe from our email list.

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Customer Service

In addition to being able to call us at 973.467.0086, you may also email us at info@billsarmynavy.com or submitting a Contact Form posted in Contact Us section. When you email us, your emails are stored within our system so that we may refer to previous emails from you as needed so that we may properly address your questions and concerns. Except as provided in this privacy policy, the information you provide to our customer service department is not shared with anyone without your consent.

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E-mail to a Friend

Users of this web site may have the opportunity to e-mail product pages to their friends. In order to accomplish this, you must provide to us your friend's names and e-mails addresses. We only use your friend's information to send them the product pages you requested that they receive.

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Contact Form

You can use this form to give us any input which we will use to improve our site. The only required data is your name and email address. The remainder of the data is optional. We only use this data to make improvements on our site and in our store. Except as provided in this privacy policy, this data is not shared with anyone in any way.

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Our Third Party Relationships   

We have established several relationships with third parties vendors to best serve our customers.

  • Order Fulfillment: Certain vendors of ours provide customer order fulfillment and shipping services on our behalf. These vendors have access only to information needed to accurately fulfill and ship orders, which are processed through such vendors. These vendors have agreed to not use any personally identifiable information of customers for any other purpose.
  • Credit Card Processing: We accept Visa and Mastercard to process credit card orders. We supply them with data for credit card authorization and fraud detection only and they are restricted from using the data for any other purposes.
  • Web Site Evaluation: From time to time, we engage certain third parties to observe, track and report on the behavior of the users of this Web Site in order to evaluate the performance and features of this Web Site. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any other purpose.
  • Marketing and Promotions: From time to time, we engage certain third parties to assist in the dissemination of marketing and promotional offers (i.e. e-mails) to those customers who have agreed to receive such offers. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any other purpose.
  • Additional Third Party Relationships: From time to time, we engage other third parties to assist in providing marketing, order processing and fulfillment services. These third parties will only have access to information to the extent necessary and will be required to not use any personal information for any purpose other than providing such services.

Additionally, from time to time, we share non-personal, non-individual statistical information with our marketing partners, advertisers or other third parties for research purposes. That is, we will not tell our marketing partners that you purchased a specific product, but we may tell them how many customers purchased that product.

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Security Policy

We use Secure Socket Layer (SSL) encryption technology to protect your personal information. The only time you are required to sign on our site is when you are making a purchase. On the Checkout page, you will be asked to access your existing account or create a new one. Existing account holders are prompted for their ID (your email address) and password. This password is for your protection. If you don't have your password, there is a link that reads "E-mail my password" Click on this for instructions on how to get your password.

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Questions about our Policies

If you have any questions regarding your privacy or any of our policies, please contact us by email at info@billsarmynavy, by completing the Contact Form or by phone at 973.467.0086.

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